Port Your Phone Numbers to Conduit
Switch to Conduit from any carrier
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Switch to Conduit from any carrier
Last updated
Was this helpful?
Porting your phone numbers to Conduit allows you to transfer your existing phone numbers from another provider to Conduit, enabling you to manage guest communication seamlessly within our platform.
Consolidated Communication: Bring all your phone numbers under one platform, making it easier to manage all guest interactions.
Simplified Management: Transfer your current numbers without disruption, maintaining continuity in your communication channels.
Seamless Integration: Once your numbers are ported, they integrate directly with Conduit’s messaging and automation tools, streamlining your operations.
Request to Port a Number
Log in to your Conduit account
Navigate to "Settings" > "Connected channels" > "Phone
Click on "Request or Port a Number" or fill out the form at this link:
Provide necessary information & submit your request
Wait for Confirmation
Conduit will process your request, which may take several business days depending on your current provider.
Activate Your Number
Once the port-in process is complete, Conduit will receive a notification from the Twilio team confirming the transfer. We will then proceed with the necessary activation steps on our end. Once your number is activated, we will notify you, and you can begin testing the number to ensure everything is working as expected.
Note: Please refer to the next section for specific port-out instructions, depending on your carrier.
If you have any other questions, please send an email to [email protected]. We’re happy to assist!
