Receiving Emails in Conduit
Set up email forwarding to receive your company emails directly in your Conduit inbox
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Set up email forwarding to receive your company emails directly in your Conduit inbox
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Was this helpful?
Email forwarding allows you to receive all your company emails within Conduit.
By forwarding emails from your company’s email addresses (ie. [email protected], [email protected], [email protected]) to your Conduit inbound address, you centralize conversations for easier tracking, tagging, and response handling.
Whether you use Google Workspace, Microsoft 365, or another provider, Conduit ensures your team is always connected and able to respond efficiently.
To receive emails, you need to set up email forwarding from your company’s support email address (e.g. [email protected]) to your Conduit workspace’s inbound email address. Your workspace’s inbound email address ends with @inbound.postmark.app and can be found in under Settings → Email.
Go to your Gmail routing configuration
Add a new rule
Under “Default routing” click on “CONFIGURE” or “ADD ANOTHER RULE”
Set the recipient
In the dropdown, select “Single recipient” and write your support email address under “Email address”
Check the box `Change envelope recipient`
Choose either "Replace recipient"` or "Also deliver to" (Scroll down to learn which option best fits your needs)
Choose “Replace recipient” and paste the inbound email address (@inbound.postmarkapp.com)
or choose “Also Deliver to” and paste the inbound email address (@inbound.postmarkapp.com)
Set who the rule applies to
Scroll further down, and choose “Perform this action on non-recognised and recognised addresses”
Click on `Save`
…done!
If your email provider is not Google, you can still set up email forwarding in different ways, such as with your domain registrar (e.g. ) or your email provider (e.g. )
You can find this here:
